FAQ

How much do tax preparation and accounting services cost?

The price depends on the complexity of your return and what you're filing. If you'd like a personalized quote, please click here.
How long does it take to complete?

We do our best to provide your tax returns in a timely manner; however, the time it takes to complete varies on the complexity of your return and workflow.
Where are you located?

We are located and based in Wilkes, North Carolina. However, we can file taxes for all 50 states.
Can you do both my personal and business tax returns?

Absolutely! We can do both your personal tax return and your business taxes. You can get started here.
Do you offer free consults?

Yes, we offer free 20-minute discovery calls, so we can go over any questions you may have without any pressure or commitment.
How can I get started?

We're excited to serve you! Go ahead and click here to get started.
Can I pay the IRS online?

Yes, you can do so at the following link: https://www.irs.gov/payments.
Can I pay the State of North Carolina online?

Yes, you can do so at the following link: https://eservices.dor.nc.gov/ofp/contact.jsp
Can I go on a payment plan with the IRS?

Yes, you can do so at the following link: https://www.irs.gov/payments/online-payment-agreement-application
Can I go on a payment plan with the State of North Carolina?

Yes, you can do so at the following link: https://www.ncdor.gov/taxes-forms/collections-past-due-taxes/installment-payment-agreements
Where can I see the status of my Federal refund?

https://sa.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp You will need to know your social, filing status (single, married, etc.) and the refund amount.
Where can I see the status of my North Carolina refund?

https://eservices.dor.nc.gov/wheresmyrefund/SelectionServlet You will need to know your social, filing status (single, married, etc.) and the refund amount.
How quickly will I get my Federal refund?

The IRS will issue most refunds in less than 21 calendar days. It is taking the IRS more than 21 days to issue refunds for some 2021 tax returns that require review including incorrect Recovery Rebate Credit amounts, or that used 2020 income to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC).
It's been longer than 21 days since the IRS received my return and I haven’t gotten my refund. Why?

Some tax returns take longer to process than others for many reasons, including when a return: Includes errors, such as incorrect Recovery Rebate Credit Is incomplete Needs further review in general Is affected by identity theft or fraud Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below. Includes a Form 8379, Injured Spouse Allocation PDF, which could take up to 14 weeks to process The IRS will contact you by mail when (or if) they need more information to process your return. If they’re still processing your return or correcting an error, neither Where’s My Refund? or their phone representatives will be able to provide you with your specific refund date. Please check Where’s My Refund? for updated information on your refund.
Will calling the IRS help me get my refund any faster?

No. unless Where’s My Refund? directs you to call the IRS, their representatives will not be able to provide any additional information. If Where’s My Refund? says that they’re still processing your return, their representatives won’t be able to give you a specific refund date.
Where can I get more information about refunds?

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
My refund was different from what I expected…

Please visit: https://www.irs.gov/taxtopics/tc203
How can I contact the IRS via telephone?

Individuals 800-829-1040 7 a.m. to 7 p.m. local time Businesses 800-829-4933 7 a.m. to 7 p.m. local time Non-profit taxes 877-829-5500 8 a.m. to 5 p.m. local time Estate and gift taxes (Form 706/709) 866-699-4083 8 a.m. to 3:30 p.m. Eastern time Excise taxes 866-699-4096 8 a.m. to 6 p.m. Eastern time Callers who are hearing impaired TTY/TDD 800-829-4059
How can I verify certain things like the amount of the stimulus checks I received or the Advanced Child Tax Credit Payments I received?

Several ways: Create an account online with the IRS. There you can find all the information the IRS has on you and you can even access past transcripts: https://www.irs.gov/payments/your-online-account https://www.irs.gov/coronavirus/get-my-payment https://sa.www4.irs.gov/irfof-wmsp/login
How can I access my tax records?

Please visit: https://www.irs.gov/individuals/get-transcript
I received a letter from the IRS, what do I do?

Please visit: https://www.irs.gov/individuals/understanding-your-irs-notice-or-letter
Will I pay capital gains on the sale of my house?

It depends on how long you owned and lived in the home before the sale and how much profit you made. If you owned and lived in the place for two of the five years before the sale, then up to $250,000 of profit is tax-free. If you are married and file a joint return, the tax-free amount doubles to $500,000. The law lets you "exclude" this profit from your taxable income. (If you sold for a loss, though, you can't take a deduction for that loss.) You can use this exclusion every time you sell a primary residence, as long as you owned and lived in it for two of the five years leading up to the sale, and haven't claimed the exclusion on another home in the last two years. If your profit exceeds the $250,000 or $500,000 limit, the excess is reported as a capital gain on Schedule D.